1.Siebel Business Services
2.Creating and Deploying Siebel Workflow Processes
3.Configuring Siebel Universal Inbox
4.Using Siebel Data Validation Manager
5.Using Siebel Task UI
6.Introducing Siebel Scripting
7.Creating SmartScripts to automate customer interactions
8.Using Siebel State Model
9.Assigning Business Data with Siebel Assignment Manager
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Technical Consultant, Applications Manager, Developers, Applications Developers
- Create, test, and deploy Siebel workflow processes - Enable Siebel Inbox access for existing data types - Build validation rule sets for Siebel Data Validation Manager - Create, test, and deploy user-interactive automation using Siebel Task UI - Describe the role of scripting in Siebel business automation - Use Siebel SmartScript to script employee interactions with customers - Use Siebel State Model to enforce business requirements - Assign business data efficiently using Siebel Assignment Manager
PRE-REQUIS OBLIGATOIRE Siebel 8.0 Technical Foundations RWC PRE-REQUIS CONSEILLE Siebel 8.0 Fundamentals
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